Give every department a place
Offer stay, dining, spa and flexible-credit gifts from one branded hotel shop.
Opening Bronora…
For hotels
Hotel voucher software for stays, dining and spa
Sell stays, dining, spa experiences and flexible hotel credit while keeping every location, product and redemption tied to one live voucher history.
Hotel voucher software
One gift shop from booking desk to spa reception.
Welcome with one live balance
Approved hotel locations see the same current voucher value before they redeem it.
Keep the liability clear
Separate future stays and treatments from completed sales and actual redemptions.
Carry the details with the gift
Keep terms, expiry and the current balance available to the recipient at any time.
Features
Hotel voucher software features
Sell gift vouchers online, redeem them at the front desk, restaurant or spa, and see what is still outstanding.
Stay, dining and spa vouchers in one shop
Sell overnight packages, afternoon tea, treatments and flexible hotel credit from one branded shop, linked from your own website.
Voucher redemption at every desk
Scan the QR code or type the code on an enrolled phone or tablet. Partial use keeps one live balance across locations.
Staff accountability
Individual PINs record who redeemed each voucher, and managers can reverse a mistake with a required reason.
Liability and finance reporting
Follow sales, redemptions, expiry and outstanding value by product and location, then export the detail.
Corporate and bulk orders
Let a company pay once for up to 50 named recipients, each with a separate voucher and delivery.
Your own Stripe account
Payments settle to the hotel’s connected Stripe account. Bronora charges 3% per sale with no monthly fee.
What to sell
What hotels sell as gift vouchers
Lead with the gifts customers already understand. Give each product a useful name, specific inclusions and terms that still make sense when the recipient arrives months later.
- 1
Flexible hotel credit
Give the recipient room to choose between a stay, meal or treatment where the terms allow it.
- 2
Afternoon tea or dinner
Turn a recognisable hotel experience into a gift with clear inclusions.
- 3
Overnight experience
Describe the stay, booking process, availability conditions and what the voucher covers.
At redemption
The same live balance at every welcome desk.
After a manager enrols each staff phone or shared tablet, individual PINs show who redeemed each voucher and the live balance updates across every location.
In the workspace
Separate the sale from the future stay.
Track sales by product and channel, redemption by location, and the value still outstanding. Finance-ready exports preserve the detail behind every total.
Pricing
3% per voucher sale. No monthly fee.
Bronora charges 3% of each completed voucher sale, with no setup or monthly fee. Customers pay through your own Stripe account, so the money reaches your business directly. Stripe’s card processing fee is separate.
Keep reading
Guides for hotels selling gift vouchers
Practical answers on expiry, customer terms and getting a voucher shop ready before your busiest season.
Common questions
Questions about hotel voucher software
Can hotel departments redeem the same voucher?
Yes, when the voucher terms permit it. Enrolled locations share the live balance while every redemption records where it happened.
Can we sell a fixed overnight package?
Yes. Fixed experiences can describe inclusions, booking conditions and validity separately from flexible-value vouchers.
Do separate hotel companies need separate accounts?
Yes. A different legal issuer, country, currency or Stripe account uses another Bronora merchant organisation.
How does voucher redemption work for hotels?
Staff at reception, the restaurant or the spa scan the QR code or type the voucher code on an enrolled phone or tablet, check the live balance and record full or partial use. Each redemption records the staff member, device and location.
Can companies buy hotel vouchers in bulk?
Yes. A corporate buyer can pay once for up to 50 named recipients, and each person receives a separate voucher by email.
See it before you switch
See the customer and staff journey for your business.
- No setup or monthly fee
- Free, private preview
- Prepared for your business
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