Delivery needs a real availability check
The customer journey is designed for immediate or scheduled email, downloadable PDF and secure buyer access. Transactional email must be available before live voucher issuance is opened; the public service status shows that availability.
Existing vouchers should move through a controlled import
Do not send active codes or customer exports by ordinary email. Use the existing-voucher import guide to prepare a suitable file, check balances and preserve the issuer’s customer terms before a cutover is agreed.
Some integrations are outside the current product
Bronora does not currently offer POS, booking or CRM adapters, physical or postal cards, custom merchant domains, SMS delivery or UK voucher sales. Those needs require a separate provider, operational process or regional approval; they should be confirmed before choosing a platform.
For a wider comparison of fees, settlement, redemption and fulfilment, read the voucher software comparisons and the selection checklist.